SMS Terms

Program

DeepEnergy Joule alerts is a text messaging program operated by Energy Audit Inc.. Joule is the DeepEnergy assistant.

Who Receives Messages

Only DeepEnergy users who enter their own mobile number in their notification preferences, verify it with a code, and check the consent box. We do not text anyone else. Consent to receive texts is optional and is not a condition of any purchase or of using DeepEnergy.

Consent

When you add your number you are shown this notice and must check the box:

By checking this box, you agree to receive text messages from DeepEnergy (Joule) about your sites, including alerts and replies to your messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. See SMS Terms and Privacy Policy.

What You Receive

Alerts about your sites, such as equipment or power-quality events, and replies to messages you send to Joule. The first message of each conversation begins “DeepEnergy Joule:” and includes instructions to reply STOP to opt out and HELP for help. Your verification code text reads “Your DeepEnergy verification code is … Reply STOP to opt out.”

Message Frequency

Message frequency varies and is driven by alerts and by your own messages.

Cost

Message and data rates may apply.

Opt Out

Reply STOP at any time. You can also remove your number in your DeepEnergy notification preferences. After STOP you receive no more texts until you reply START.

Help

Reply HELP, or contact us at hello@energyauditai.com.

Carriers

Carriers are not liable for delayed or undelivered messages.

Your Data

We do not sell mobile phone numbers or opt-in data, and we do not share them with third parties for marketing. See our Privacy Policy.